Covid-19 Guidelines

Wash Hands Covid 19

To our Patients and Community,

We at Carlson ProCare want you to know we are here for you throughout this extremely trying time. As we continue to navigate the Coronavirus pandemic, the health, safety, and well-being of our patients and staff remain our top priority. We are constantly monitoring the situation with extreme care, implementing protocols based on the latest guidance from the Centers for Disease Control and Prevention (CDC). This includes working with our local medical communities to ensure our treating environments are as safe as possible. We will continue to adjust and adapt as guidelines and protocols evolve.

Currently, all of our locations remain open. Treatment hours and schedules may vary on a weekly basis from hours posted on our website as we continue to make adjustments to accommodate our staff and patients.

What you can expect during treatment to minimize exposure and maintain your safety:

  • Patients are all pre-screened before starting their first appointment to make sure that anyone showing signs of or who has had high potential risk of exposure to Covid-19 reschedule their appointments to a later date.
  • An approved mask must be worn by everyone in the facility at all times.
  • All employees and patients will receive a temperature check upon arriving at our facilities.
  • We are currently limiting the number of people in our waiting rooms to patients only. If your circumstance requires you to have assistance from someone, please let our front desk know ahead of time. If you arrive early, we ask that you remain in your car and do not enter the facility more than five minutes prior to the start of your appointment.
  • We ask that all patients and staff either wash or sanitize their hands upon entering our facilities.
  • Sanitizing and cleaning: All tables and exercise equipment are being cleaned in between each patient. Our common spaces are continuously being cleaned and sanitized throughout the day.
  • Our staff continues to follow all preventative measures outlined by the CDC, including washing hands with soap and water or using approved hand sanitizer in between each patient. 
  • We are asking that all patients and staff maintain a proper distance of six feet or more and refrain from unnecessary contact when possible.

Please call us before your appointment if any of the following applies:

  1. You are experiencing flu-like or respiratory symptoms, fever, cough or shortness of breath.
  2. You think you have been exposed to Coronavirus or have been in close contact with someone that has tested positive.
  3. You have been subject to any government agency self-quarantines in the past two weeks (i.e., traveling outside the state).  
  4. You are a high risk individual. Please speak with your therapist or front desk manager on a plan for your care.

Thank you for your ongoing support and trust. We will get through this together!

Carlson ProCare Management Team