Office Manager/Coordinator, Personal Trainer


Carol has been with Carlson ProCare since 1995. As an office manager/coordinator she makes the front desk run smoothly and oversees the therapist schedule and patient needs. Carol has extensive knowledge in all areas of insurance verification, billing procedures, and reimbursement trends. She graduated from the Danbury Hospital School of Medical Records with an emphasis in medical coding, and frequently attends courses and seminars that enable her to share her knowledge with other network coordinators.

Carol is also part of the Administrative Team of Carlson ProCare. She works closely with the billing and network office, and implements policy and procedure to other coordinators throughout the network. Her knowledge of billing and collection procedures and law help patients and coordinators navigate through the sometimes confusing world of insurance benefits.

In addition, Carol is an AFAA certified personal trainer, and a graduate of The National Personal Training Institute. She furthers her knowledge with continuing education courses that help clients obtain their goals in a safe and comfortable setting. She works closely with our physical therapists, ensuring that your exercises are appropriate for your specific condition.